When the other side is talking, clear your mind regarding what your perspective is (you already KNOW what you think, and you will get time to share it). Listen to THEIR side. If they are saying something you don’t understand (never mind about agreeing or disagreeing… only if you don’t understand), ask them what they mean.
“When you say ‘the best way for us to control our expenses is by simplifying our needs’, what do you mean by that?”
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