Sunday, July 13, 2008

Common Sense & Plain Dealing

Ralph Waldo Emerson said "Nothing astonishes men so much as common sense and plain dealing."

If there is one critical requirement of high-performance communication, it is authenticity. Being able to create trust and safety so that people can communicate is a key skill, and authenticity is mandatory. In our workshops we go through the methods and tools used to accomplish this.

The purposes of meaningful communications are limited to three choices: understanding the other party, sharing our point of view, or problem solving - many times we do all three. This represents a noticeable shift from how we have learned to hold business conversations, which is usually entails someone selling their idea as a "winning idea". We favor the approach of getting all the ideas out on the table and collaboratively working through the process of developing the best approaches through critical thinking. To support this, and to build safety into the team, we positively manage our relationships with our collaborators - because we all rise and fall on the same tide. We are always willing to be influenced and willing to influence others in constructive ways.

What REALLY astonishes men about "common sense and plain dealing" is the astonishing quality of the resulting decisions and results!




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